FAQ
You are here: Home » About Us » FAQ
  • Q What is your return policy?

    A Items that are customized in any way, can not be returned or exchanged. Customized gear includes and is not limited to, Team name/logo, Team mascot, players name, players numbers, sponsers name, & any art detail.
  • Q What should I do if I find a quality problem after receiving the goods?

    A Don’t worry, we provide excellent after-sales service. If you find any quality problems after receiving the goods, please contact us in time, we will replace the products for you.
  • Q Which are the product quality issues?

    A Including sewing, printing errors, different sizes, incorrect number,names..etc
  • Q How do you protect my business information?

    A As our important customers, we adhere to business principles and never disclose customer privacy.
  • Q I’m not satisfied with my salesman?

    A
    Please contact our manager asap.and let us know what’s your problem? We will find our problem and solve it..
     
    Manger’s email: candy@vimostsports.com
     
  • Q Which payment terms can you accept?

    A We normally accept T/T (bank transfer), Western Union.Paypal.
  • Q What is your shipping way?

    A DHL,UPS by Air ,we use door to door express.
  • Q How do you pack the products? And what are the dimensions of cartons size?

    A
    One piece/set packed in one poly bag, 30-100 poly bags in one carton.
     
    We have three normal carton sizes:
     
    • 60*43*43cm
    • 44*36*40cm
    • 37*29*28cm.
    PS,It’s available to custom your design on polybags.
  • Q Can I know the weight of different clothes?

    A
    The Below product information is for reference only.
     
      PRODUCT   FABRIC   WEIGHT   QUANTITY
      American football jersey   #K+#O+#R   0.3KG   1 pcs
      Hoodie     #N   0.6KG   1 pcs
      Polo shirt    #B   0.2KG   1 pcs
      T-shirt    #B   0.2KG   1 pcs
      Baseball shirt   #P   0.4KG   1 pcs
      Baseball pant   #P   0.4KG   1 pcs
      Single side basketball jersey   #B   0.2KG   1 pcs
      Reversible basketball jersey   #A   0.3KG   1 pcs
      Ice hockey jersey   #E   0.5KG   1 pcs
      Ice hockey sock   #E   0.2KG   1 pcs
      Ice hockey short   #D   0.2KG   1 pcs
      Ice hockey pant   #D   0.4KG   1 pcs
      Rugby jersey   #P   0.3KG   1 pcs
      Rugby short   #P   0.2KG   1 pcs
      Lacrosse jersey   #A   0.2KG   1 pcs
      Cycling jersey   #B   0.3KG   1 pcs

  • Q What’s Your MOQ?

    A NO MOQ. You can even order 1 piece. For order quantity under 10, extra shipping fee will be charged.

About Us

Vimost Sports is a sportswear manufacturer located in Chengdu City, China, with plenty of experience in sportswear sublimation since 2012.

Quick Links

Follow Us

Get In Touch

  Tel: +86-28-84562288
  Skype: vimostsports
  Address: 19-1 Huamao Apparel Industrial Area Pengzhou Chengdu China
Copyright © 2022 Vimost Sports. All rights reserved.  Sitemap  |  Support by sdzhidian  |  Privacy Policy